Thai Airways Business Class from Bangkok to Ho Chi Minh City Review

As I was recently flying out of Thailand, I decided to try Thai Airways business class product to experience Thai Airways royal services in their home country. Moreover, as I had a few Air India miles left to redeem, this felt like a nice idea. Here’s my detailed review.


I used Air India Miles to redeem for an award ticket on Thai Airways, which is part of the Star Alliance network. It took about 30 mins on call with Air India Customer Support to book an award ticket on business class cabin in BKK->SGN sector. You may also book it online as Air India enabled the functionality recently.

Flight Info

  • Flight: Thai airways TG 556
  • Aircraft: Boeing 777-200
  • Route: Bangkok (BKK) to Ho Chi Minh City (SGN)
  • Seat: 14A
  • Seat Configuration: 2-2-2
  • Revenue Ticket: ~30,000 INR
  • Occupancy: ~60%
  • I Paid: 25,000 Air India Miles + Taxes (~2.5k INR)

Ground Experience

At Bangkok airport, Thai Airways has a dedicated corridor in the terminal for its business/first class & elite flyers. This one actually feels like a private terminal in itself that connects to the airside via Thai’s private security/immigration line. So there is no crowd, no noise, nothing.

As soon as I landed at the airport, I headed to Entrance 1 and followed the sign boards for a sit down check-in service at Row A.

Thai Airways Business Class – Dedicated Entrance

Sit down Check-in

Yup, you read that right. You no longer need to stand while the agent does the necessary formalities to get your boarding pass and check-in your luggage.

Thai Airways Business Class – Dedicated Check-in Area
Thai Airways Business Class – Dedicated Sit Down Check-in Area

This check-in area is spacious with multiple counters lined up in a single row. You shall be seated comfortably until you get that beautiful boarding pass. Here’s how it looks,

Security – Fast Track

I passed the dedicated security area for business class passengers, which doesn’t have any queue.

Thai Airways Business Class – Dedicated Security & Immigration

Immigration – Fast Track

Just after clearing the security, comes the dedicated immigration area with one counter. And of course no queue here either!

Ideally, I passed security and immigration in ~5 minutes. Just to compare, if I had to fly economy, this would take at least 1hr 30 Mins extra in this busy airport. 

Royal Silk Lounge

Just after passing the immigration, I followed the signs that took me to the Thai Airways business class lounge named – Royal Silk lounge

It’s one of the biggest airport lounge I’ve been to in my life, yet it maynot wow you as the looks are not modern.

Food at Thai Airways Business Class Lounge

After spending some generous time at Royal Silk lounge, I headed to the Royal Orchid Spa for some luxurious indulgence.

Royal Orchid Spa

Complimentary Spa session is one of the greatest advantage of flying Thai Airways Business Class from Bangkok.

As a Thai Airways business class passenger, I availed the 30 mins Neck & Shoulder Massage at Royal Orchid Spa.

I would undoubtedly rate this to be the BEST SPA EXPERIENCE I’ve had in my life. 

Complimentary 30 mins Spa at Royal Orchid Spa

Flight Experience


Shortly after arriving at the boarding gate, business class passengers were asked to board first.

A few other business class passengers joined minutes later. One difference I noticed looking at their outfits is that most of these business class passengers are here for leisur

The Seat

Given that this is the Thai Airways old aircraft/configuration, I kinda know in advance that I shouldn’t expect much. Though, the seat was well cushioned and comfortable enough.

Its’ an angled-flat business class seat and it’s good enough for a quick nap. 

Overall the seat looks and feels very spacious; definitely makes sense for a ~2hr flight.

Thai Airways Business Class Cabin
Thai Airways Business Class Seats
Thai Airways Business Class Spacious Seats
Thai Airways Business Class – Angled Flat position
Thai Airways Business Class Seat Controls

The Food

There wasn’t any option when it comes to main course but I was happy that they served delicious fish on the day I flew. From main course to dessert, it was all tasty and spicy enough for an Indian.

And yes, you can have some champagne too if you want, but i didn’t give a try!

Thai Airways Business Class – Lovely Food Menu
Thai Airways Business Class Food
Thai Airways Business Class Juice


The screen is attractive enough but sadly it’s not a touchscreen. Moreover, the remote looks so outdated for this cabin. Yet, it worked pretty well that I spent a few minutes exploring their In-flight entertainment system.

Thai Airways Business Class Personal TV remote

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